Jettzy Help Center

Help center Cancellation and Change

What should I do if I input my name incorrectly?

What should I do if I input my name incorrectly?

You’ve booked your ticket suddenly you see it: a typing error or even a wrong name on the ticket. What happens next?

Please contact us as soon as possible (preferably the same day) by logging in at Manage My Booking to start your change request. A service agent will take care of your request.

However, a complete name change is almost never allowed. We will always do our utmost to help. For a name correction that is allowed by the airline for a fee, we will charge you $75 change administration fee per ticket. Airline costs are charged in addition. It is important to know that it is almost impossible to change a name on your ticket at weekends, because airline offices are often closed. Transferring your ticket to another person is almost never allowed.

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