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Help center XCover Protection

What’s not covered?

What’s not covered?

In most countries, XCover protection doesn’t cover pre-existing illnesses.

Depending on your type of cover, you also may not be covered if:

  • The event that causes your claim happens before you bought the cover, or before your trip;

  • You can claim through other means;

  • If you choose not to travel or change your mind on your trip;

For specific details about your policy, please log in to your XCover Account to see what’s covered.


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